Help

Starting

Fill in the form on our front page, or email the name you want, like thesmiths@upto.family. If it's free, it's yours for 24 hours: we'll email you, and you reply with the word agree to keep it. If it's taken, we'll offer you three names that aren't.

A name is 3 to 30 letters, numbers and hyphens. Common first names and surnames on their own aren't available.

Adding people

Write an email to your family's address with the person in the cc. We'll send them one email asking them to reply agree, and they're in. Your intro won't appear in Sunday's note, but the note will say they've joined.

Bcc doesn't work, because we never see those addresses. You can also email your family's address with add, then their address, like add grandma@example.com.

Only addresses added this way can post or get the note.

Posting

Email your family's address whatever you're up to, with photos if you like. Reply undo to take it back before Sunday. After Sunday, email delete post to remove it from the archive, though the note that went out can't be recalled.

The Sunday note

It goes out at 9 in the morning on Sundays. A week with nothing in it sends nothing. Reply to it and your reply goes in the next one. To change your family's timezone, the owner emails the family's address with timezone and a zone, like timezone America/Chicago.

Managing your family

The owner emails the word members to the family's address and gets a private link. On that page you choose who can add people, who can post and who can read, and you can remove someone.

Leaving

Email the word stop to your family's address and you're out at once. The owner can email delete everything to delete the family for good, photos included.

Still stuck?

Email support@upto.family. A person reads it.